Frequently Asked Questions
How do I receive weather alerts for my region?
You can sign up for regional alerts by selecting your location on the Weathero website or app. Choose your preferred delivery method—push notification, email, or SMS—and customize the alert thresholds for severe weather events such as thunderstorms, heavy snowfall, or high winds.
Can I customize traffic update notifications?
Yes. In your account settings, navigate to Traffic Updates and set parameters for the routes you travel most often. You can receive notifications for congestion, accidents, or planned roadworks that may affect your commute.
What public safety information is available?
Weathero aggregates advisories from civil protection agencies, local authorities, and emergency services. You’ll receive alerts on flooding risks, landslides, extreme temperature warnings, and other events that may impact public safety.
How is my location used?
Your location data is used solely to deliver accurate, region-specific alerts and updates. We respect your privacy and do not share personal details with third parties except as required by Swiss law for public safety notifications.
Is there a mobile app?
Yes. The Weathero mobile app is available for iOS and Android. It offers real-time alerts, interactive maps, and personalized settings to keep you informed on the go.
How can I report an issue?
If you encounter any problems with alerts or data accuracy, please contact our support team via the contact form or call +41769201900. Provide details of the issue and we will investigate promptly.
How quickly are weather warnings issued?
Weather alerts are issued as soon as significant changes are detected by our sensors and forecasting models, typically within minutes of recognition.
Can I receive notifications for specific Swiss regions?
Yes, users can select their preferred cantons or cities within Switzerland to receive location-based alerts for weather, traffic, and safety notices.
How reliable are traffic updates during peak hours?
We aggregate live feed data from highway authorities, community reports, and GPS sensors to provide consistent updates even during high-traffic periods.
Do alerts include public transportation delays?
Alerts currently focus on road traffic and safety advisories; public transportation updates are available through dedicated transit apps and local operators.
Is there a desktop version of Weathero?
Yes, access the full Weathero platform via web at weathero360.com on any modern browser for desktop alerts and interactive maps.
How can I contact support for urgent safety concerns?
Reach out to our support team via email at support@weathero360.com or call our Swiss hotline at +41769201900 for immediate assistance.
What is the update frequency for public safety notices?
Safety notifications are refreshed continuously as official bulletins and community reports come in, ensuring you have the most current guidance.